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Email signatures for government employees
Residents following a public service enquiry need to identify the department responsible for their request. Use your official role, published office number and approved department page, without adding private contact accounts.
Fictional examples. Replace sample credentials and licence numbers with your own verified details.
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What to include
- Official department and job designation
- Public body and department
- Official government email
- Office switchboard or published public service contact
- Official department page
- Professional name and a business email address
What to leave out
- Party-political campaign links
- Images containing your only contact details
- More than one primary call to action
Questions for government employees
What should government employees put first?
Lead with your name, then your role. Include official department and job designation where it helps recipients identify you.
Which link belongs in a government employee signature?
Use a link to your official department page. Label the destination clearly and check it before pasting the signature into your mail client.